Shipping policy

Mountain Skye Boutique Shipping Policy

Thank you for choosing to shop with us! We are proud to pack and ship every single order with care right from our headquarters. Below you’ll find everything you need to know about how we get your fresh boutique finds from the mountain straight to your front door.

1. Processing & Fulfillment Times

 Standard Processing: All orders are processed and packed within 1–3 business days (excluding weekends and major holidays).

 Order Tracking: The moment your order is packed and ready for the carrier, you will receive an automated shipping confirmation email complete with your tracking number. Please allow up to 24 hours for the tracking status to update once scanned by the post office.

2. Shipping Rates & Delivery Timeframes

We offer calculated shipping at checkout based on your delivery address and the weight of your package.

 Standard Shipping: Generally takes 3–7 business days once handed off to the carrier, depending on your location.

 Please note: Delivery timeframes are estimates provided by the carriers (USPS/UPS) and are not guaranteed. Rural areas may experience slightly longer shipping times.

3. Wrong Address & Delivery Issues

We want to make sure your package arrives safely!

 Check Your Address: Please double-check your shipping address during checkout. Mountain Skye Boutique is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

 If You Notice a Mistake: If you catch a typo in your shipping address after placing an order, please email us immediately at info@mountainskyeboutique.com. If your order has not been fulfilled yet, we will happily update it for you. Once a shipping label is printed, no changes can be made.

4. Lost, Stolen, or Damaged Packages

Once a package is scanned in by the shipping carrier, ownership of the items transfers to the buyer.

 Mountain Skye Boutique is not liable for packages that are lost in transit, delayed by the carrier, or stolen from your property after a confirmed delivery.

 If your tracking status shows "Delivered" but you cannot find your package, we recommend checking with neighbors, looking around porches/side doors, and contacting your local post office branch directly.

5. International Shipping

Currently, we only ship to addresses within the United States. We hope to expand our trails and open up international shipping to our global friends in the future!

Got Questions About Your Shipment?

If you have any questions about an upcoming order or need help tracking down a package, don't hesitate to reach out to us at info@mountainskyeboutique.com. We’re always here to help you navigate the trail!